Performance management
Domaine historique de HAÏKU
HAÏKU apporte son expertise et aide ses clients à :
- Analyser leur performance opérationnelle
- Identifier les pistes possibles d’optimisation
- Intégrer les pratiques d’excellence au sein de leurs équipes pour une adhésion pérenne
- Mettre en œuvre les actions pour s’assurer de l’amélioration réelle de la compétitivité de l’entreprise
L’intervention de HAÏKU s’appuie sur des observations du terrain opérationnel, des interviews semi-directifs, des animations de workshops participatifs et des formations personnalisées si nécessaire.
La méthodologie utilisée se déroule en 4 phases :
IMMERSION DANS L’ENTREPRISE POUR EN COMPRENDRE LE FONCTIONNEMENT
DIAGNOSTIC DE L’ORIGINE DES INSUFFISANCES
CONTRUCTION AVEC L’ENTREPRISE DES LEVIERS D’ACTION SUR LESQUELS SES ÉQUIPES VONT AGIR
ACCOMPAGNEMENT DES ÉQUIPES DE L’ENTREPRISE DANS LE PILOTAGE ET L’EXÉCUTION DES ACTIONS DÉCIDÉES
Pour conduire ses interventions, HAÏKU prend pour référence le système de management de la performance développé chez Toyota par Taiichi Ohno connu sous le nom de TPS (Toyota Production System) dont la philosophie et les principes s’appliquent à tout type d’entreprise et dans tous les domaines (Innovation, R&D, production, commerce, après-vente).
HAÏKU porte une attention particulière à trois fondamentaux de l’obtention de la performance :
- Le pilotage des processus, quels qu’ils soient et où qu’ils soient, pour qu’ils produisent systématiquement le résultat attendu (bon du premier coup)
- Les indicateurs de pilotage des processus, accessibles, réactifs et pertinents
- Les indicateurs de mesure de la performance (KPI) et les systèmes de mesure associés
Context
Effectiveness of the performance management system below expectations.
Profitability weakened by a crisis situation.
Issues
Master the added value generated to achieve goals and objectives.
Adapt the performance management system.
Take into account the reality of the field.
- Acceptable for existing culture, history and management
- Relevant because adapted to human, technical and economic issues
- Feasible with resources available to the client
Offers
«Flash» Observation focused on an area
Diagnosis of the management system and development of an action plan
Diagnosis of the practices in place and development of an action plan
Operational support industrial strategy, flow and organisation, operational practices, management practices
Training in Taiichi Ohno philosophy and Lean Management tools
Intervention principles
The intervention of HAIKU is based on observations of the operational field, semi-directional interviews, animations of participatory workshops and customized training if necessary.
The methodology used takes place in 4 phases:
• Immersion in the company to understand how it works
• Diagnosis of the origin of deficiencies
• Build with the company the levers on which its teams will act
• Support the company’s teams in the management and execution of the actions decided.
To conduct its interventions, HAIKU takes for reference the performance management system developed at Toyota by Taiichi Ohno known as TPS (Toyota Production System) whose philosophy and principles apply to all types of companies and in all fields (Innovation, R&D, production, trade, after-sales).
HAIKU pays particular attention to three fundamentals of obtaining performance:
• Driving processes, wherever and wherever they are, to consistently deliver the expected result (right the first time)
• Process management indicators, accessible, responsive and relevant
• Performance measurement indicators (KPIs) and associated measurement systems
Context
Effectiveness of the performance management system below expectations.
Profitability weakened by a crisis situation.
Issues
Master the added value generated to achieve goals and objectives.
Adapt the performance management system.
Take into account the reality of the field.
- Acceptable for existing culture, history and management
- Relevant because adapted to human, technical and economic issues
- Feasible with resources available to the client
Offers
«Flash» Observation focused on an area
Diagnosis of the management system and development of an action plan
Diagnosis of the practices in place and development of an action plan
Operational support industrial strategy, flow and organisation, operational practices, management practices
Training in Taiichi Ohno philosophy and Lean Management tools
Intervention principles
The intervention of HAIKU is based on observations of the operational field, semi-directional interviews, animations of participatory workshops and customized training if necessary.
The methodology used takes place in 4 phases:
• Immersion in the company to understand how it works
• Diagnosis of the origin of deficiencies
• Build with the company the levers on which its teams will act
• Support the company’s teams in the management and execution of the actions decided.
To conduct its interventions, HAIKU takes for reference the performance management system developed at Toyota by Taiichi Ohno known as TPS (Toyota Production System) whose philosophy and principles apply to all types of companies and in all fields (Innovation, R&D, production, trade, after-sales).
HAIKU pays particular attention to three fundamentals of obtaining performance:
• Driving processes, wherever and wherever they are, to consistently deliver the expected result (right the first time)
• Process management indicators, accessible, responsive and relevant
• Performance measurement indicators (KPIs) and associated measurement systems
Business cases
- Improved flexibility and responsiveness
- Definition of an operational management action plan
- Implementation of a participatory approach to improve workstation ergonomics
- Work-related musculoskeletal disorders reduction
- Increased productivity
- Service activity reorganisation responding to customer changing need
- Implementation of a performance management system, focused on the efficiency of work organization, work coordination and project management
- Increased industrial flexibility to introduce a new product in an existing workshop
- Increasing operator skills
- Reduction in operating time
- Market diversification and increasingly increased environments complexity
- Transition from catalogue solutions to “tailor-made” products
- Implementation of customer project management basics
PME Mécanique de précision, Usinage, Outillages et Moules
- Amélioration de la performance opérationnelle par mise en place de l’animation de la performance
- Simplification des processus documentaires avec la définition et la mise en œuvre du projet « zéro papier au poste de travail »